CVE-2024-21628 | XSS can be stored in DB from "add a message form" in order detail page (FO)

PrestaShop is an open-source e-commerce platform. Prior to version 8.1.3, the isCleanHtml method is not used on this this form, which makes it possible to store a cross-site scripting payload in the database. The impact is low because the HTML is not interpreted in BO, thanks to twig's escape mechanism. In FO, the cross-site scripting attack is effective, but only impacts the customer sending it, or the customer session from which it was sent. This issue affects those who have a module fetching these messages from the DB and displaying it without escaping HTML. Version 8.1.3 contains a patch for this issue.

Published: 2024-01-02 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2024-21628 is rated Moderate Risk (42.4/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.38%). Mandatory action: Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-21628

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-01-20 0.29% 0.38% +0.09%
2 2025-11-21 0.50% 0.29% -0.20%
3 2025-11-18 0.50%

Full EPSS history (10 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-21628

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:N/A:L Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:L)
Might cause slowdowns, glitches, or partial disruption—not a full brick.
2.3 2.7 [email protected]
6.1 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 2.7 [email protected]

Weakness enumeration for CVE-2024-21628

GitHub Security Advisory for CVE-2024-21628

GHSA-vr7m-r9vm-m4wf · Severity: medium · Ecosystem: composer — PrestaShop XSS can be stored in DB from "add a message form" in order detail page (FO)

Affected software / configurations for CVE-2024-21628

Vendor Product Version Raw CPE
prestashop prestashop < 8.1.3 cpe:2.3:a:prestashop:prestashop:*:*:*:*:*:*:*:*

References for CVE-2024-21628

cvelogic Threat Intelligence