CVE-2024-21838

Improper neutralization of special elements in output (CWE-74) used by the email generation feature of the Command Centre Server could lead to HTML code injection in emails generated by Command Centre. This issue affects: Gallagher Command Centre 9.00 prior to vEL9.00.1774 (MR2), 8.90 prior to vEL8.90.1751 (MR3), 8.80 prior to vEL8.80.1526 (MR4), 8.70 prior to vEL8.70.2526 (MR6),  all version of 8.60 and prior.

Published: 2024-03-04 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-21838 is rated Moderate Risk (46.1/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.32%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-21838

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-11-21 0.50% 0.32% -0.18%
2 2025-11-18 0.32% 0.50% +0.18%
3 2025-04-19 — 0.32% —

Full EPSS history (8 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-21838

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.8 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:H/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
 2.3 4.0 [email protected]
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.3 2.7 [email protected]

Weakness enumeration for CVE-2024-21838

Affected software / configurations for CVE-2024-21838

Vendor Product Version Raw CPE
gallagher command_centre <= 8.60 cpe:2.3:a:gallagher:command_centre:*:*:*:*:*:*:*:*
gallagher command_centre >= 8.70, < 8.70.2526 cpe:2.3:a:gallagher:command_centre:*:*:*:*:*:*:*:*
gallagher command_centre >= 8.80, < 8.80.1526 cpe:2.3:a:gallagher:command_centre:*:*:*:*:*:*:*:*
gallagher command_centre >= 8.90, < 8.90.1751 cpe:2.3:a:gallagher:command_centre:*:*:*:*:*:*:*:*
gallagher command_centre >= 9.00, < 9.00.1774 cpe:2.3:a:gallagher:command_centre:*:*:*:*:*:*:*:*

References for CVE-2024-21838

cvelogic Threat Intelligence