CVE-2024-23793 | Upload of files outside application directory

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Published: 2024-06-06 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]
NVD Status：Deferred，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-23793 is rated Moderate Risk (43.5/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.78%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-23793

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.24% 0.78% +0.53%
2 2025-11-21 0.40% 0.24% -0.16%
3 2025-11-18 — 0.40% —

Full EPSS history (9 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-23793

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:L)
Might cause slowdowns, glitches, or partial disruption—not a full brick.
 2.1 4.2 [email protected]

Weakness enumeration for CVE-2024-23793

OS Trackers for CVE-2024-23793

vendor priority summary link
ubuntu medium CVE-2024-23793 medium priority: Ubuntu including 1 source packages (znuny), 8 status rows across 8 suites (focal, jammy, mantic, noble, oracular, plucky, questing, upstream): ignored 3, needs-triage 3, DNE 2. https://ubuntu.com/security/CVE-2024-23793

Affected software / configurations for CVE-2024-23793

Vendor Product Version Raw CPE
No affected products in dataset.

References for CVE-2024-23793

cvelogic Threat Intelligence