CVE-2024-28240 | GLPI-Agent's MSI package installation permits local users to change Agent configuration

The GLPI Agent is a generic management agent. A vulnerability that only affects GLPI-Agent installed on windows via MSI packaging can allow a local user to cause denial of agent service by replacing GLPI server url with a wrong url or disabling the service. Additionally, in the case the Deploy task is installed, a local malicious user can trigger privilege escalation configuring a malicious server providing its own deploy task payload. GLPI-Agent 1.7.2 contains a patch for this issue. As a workaround, edit GLPI-Agent related key under `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall` and add `SystemComponent` DWORD value setting it to `1` to hide GLPI-Agent from installed applications.

Published: 2024-04-25 Last update: 2025-01-22 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-28240 is rated Low Risk (35.1/100): CVSS High severity, with low exploitation likelihood (EPSS 0.05%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-28240

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-11-21 0.05% 0.05% +0.01%
2 2025-11-18 0.05% 0.05% -0.01%
3 2025-09-14 — 0.05% —

Full EPSS history (8 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-28240

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.3 3.1 HIGH
CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 1.3 5.9 [email protected]
7.8 3.1 HIGH
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 1.8 5.9 [email protected]

Weakness enumeration for CVE-2024-28240

OS Trackers for CVE-2024-28240

vendor priority summary link
ubuntu medium CVE-2024-28240 medium priority: Ubuntu including 1 source packages (glpi), 9 status rows across 9 suites (focal, jammy, mantic, noble, oracular, plucky, questing, upstream, xenial): DNE 7, needs-triage 2. https://ubuntu.com/security/CVE-2024-28240

Affected software / configurations for CVE-2024-28240

Vendor Product Version Raw CPE
glpi-project glpi_agent < 1.7.2 cpe:2.3:a:glpi-project:glpi_agent:*:*:*:*:*:*:*:*

References for CVE-2024-28240

cvelogic Threat Intelligence