CVE-2024-36078

In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attacker on the server to modify the gem's files, injecting arbitrary code into Zammad processes (which run with the environment and permissions of the Zammad user).

Published: 2024-05-19 Last update: 2025-04-15 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-36078 is rated Low Risk (35.9/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.09%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-36078

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-11-21 0.18% 0.09% -0.09%
2 2025-11-18 0.12% 0.18% +0.06%
3 2025-04-18 — 0.12% —

Full EPSS history (9 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-36078

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.7 3.1 MEDIUM
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 0.8 5.9 134c704f-9b21-4f2e-91b3-4a467353bcc0

Weakness enumeration for CVE-2024-36078

Affected software / configurations for CVE-2024-36078

Vendor Product Version Raw CPE
zammad zammad 6.3.0 cpe:2.3:a:zammad:zammad:6.3.0:-:*:*:*:*:*:*
zammad zammad 6.3.0 cpe:2.3:a:zammad:zammad:6.3.0:alpha:*:*:*:*:*:*

References for CVE-2024-36078

cvelogic Threat Intelligence