CVE-2024-45709 | SolarWinds Web Help Desk Local File Read Vulnerability

SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.

Published: 2024-12-10 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-45709 is rated Low Risk (34.3/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.49%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-45709

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.66% 0.49% -0.17%
2 2026-05-01 0.48% 0.66% +0.17%
3 2026-02-25 — 0.48% —

Full EPSS history (15 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-45709

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:H)
Even with access, the exploit needs extra luck, timing, or a fussy environment to actually work.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 1.6 3.6 [email protected]
5.5 3.1 MEDIUM
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 1.8 3.6 [email protected]

Weakness enumeration for CVE-2024-45709

Affected software / configurations for CVE-2024-45709

Vendor Product Version Raw CPE
solarwinds web_help_desk < 12.8.4 cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*

References for CVE-2024-45709

cvelogic Threat Intelligence