CVE-2024-50053 | Stored XSS

Zohocorp ManageEngine ServiceDesk Plus versions below 14920 , ServiceDesk Plus MSP and SupportCentre Plus versions below 14910 are vulnerable to Stored XSS in the task feature.

Published: 2025-03-21 Last update: 2025-03-27 Assigner: 0fc0942c-577d-436f-ae8e-945763c79b02 Source: 0fc0942c-577d-436f-ae8e-945763c79b02

Conclusion & alert: CVE-2024-50053 is rated Low Risk (36.2/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.13%). Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-50053

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-16 0.17% 0.13% -0.04%
2 2026-05-14 0.09% 0.17% +0.08%
3 2026-01-21 0.09%

Full EPSS history (8 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-50053

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:H/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
2.1 4.2 0fc0942c-577d-436f-ae8e-945763c79b02
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
2.3 2.7 [email protected]

Weakness enumeration for CVE-2024-50053

Affected software / configurations for CVE-2024-50053

Vendor Product Version Raw CPE
zohocorp manageengine_servicedesk_plus < 14.9 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.9 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.9:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus 14.9 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.9:14910:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp < 14.9 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 14.9 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.9:14900:*:*:*:*:*:*
zohocorp manageengine_supportcentre_plus < 14.9 cpe:2.3:a:zohocorp:manageengine_supportcentre_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_supportcentre_plus 14.9 cpe:2.3:a:zohocorp:manageengine_supportcentre_plus:14.9:14900:*:*:*:*:*:*

References for CVE-2024-50053

cvelogic Threat Intelligence