ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Conclusion & alert: CVE-2024-5217 is rated Critical Active Threat (97.2/100): CVSS Critical severity, with high exploitation likelihood (EPSS 94.11%, 100th percentile). Core evidence: CISA KEV confirms active exploitation (added 2024-07-29) affecting ServiceNow / Utah, Vancouver, and Washington DC Now Platform. a weakness (CWE-184) Unauthenticated remote administrative access may be possible. Mandatory action: The CISA remediation deadline has passed—treat as an emergency patch priority.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
: ServiceNow Incomplete List of Disallowed Inputs Vulnerability · CISA KEV detail
: 2024-07-29
: 2024-08-19
: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2025-11-21 | 93.65% | 94.11% | +0.45% |
| 2 | 2025-11-18 | 94.11% | 93.65% | -0.45% |
| 3 | 2025-10-17 | — | 94.11% | — |
Full EPSS history (24 records total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 9.2 | 4.0 | CRITICAL |
|
— | — | [email protected] |
| 9.8 | 3.1 | CRITICAL |
|
3.9 | 5.9 | [email protected] |
| 9.8 | 3.1 | CRITICAL |
|
3.9 | 5.9 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:-:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:early_availability:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_1_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_1_hotfix_1a:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_1_hotfix_1b:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_1_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_10:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_10_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_10_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_10a:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_10a_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_10b:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_2:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_2_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_2_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_2_hotfix_3:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_2_hotfix_4:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_3:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_3_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_3_hotfix_1b:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_2a:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_2b:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_3:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_3b:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_4:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_4b:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_5:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_5:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_5_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_6:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_6_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_6_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_7:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_7_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_7_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_7a:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_7b:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_8:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_8_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_9:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_9_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_9_hotfix_1a:*:*:*:*:*:* |
| servicenow | servicenow | utah | cpe:2.3:a:servicenow:servicenow:utah:patch_9_hotfix_1b:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:-:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_1:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_1_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_2:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_2_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_2_hotfix_1a:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_2_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_2_hotfix_3:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_2_hotfix1a:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_3:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_3_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_3_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_3_hotfix_3:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_3_hotfix_4:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_4:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_4_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_4_hotfix_1a:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_4_hotfix_1b:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_4_hotfix_2b:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_5:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_5_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_6:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_6_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotfix_1:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotfix_1a:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotfix_2:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotfix_2a:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotfix_2b:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotfix_3a:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotfix_4:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotifix_1a:*:*:*:*:*:* |
| servicenow | servicenow | vancouver | cpe:2.3:a:servicenow:servicenow:vancouver:patch_7_hotifix_1b:*:*:*:*:*:* |
| URL | Tags |
|---|---|
| https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293 | Permissions Required |
| https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313 | Vendor Advisory |
| https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit | Press/Media Coverage |
| https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-5217 | US Government Resource |