CVE-2024-6200 | HaloITSM - Stored Cross-Site Scripting in Tickets

HaloITSM versions up to 2.146.1 are affected by a Stored Cross-Site Scripting (XSS) vulnerability. The injected JavaScript code can execute arbitrary action on behalf of the user accessing a ticket. HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.

Published: 2024-08-06 Last update: 2024-08-29 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-6200 is rated Moderate Risk (59/100): CVSS High severity, with medium exploitation likelihood (EPSS 1.00%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-6200

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-12-26 0.74% 1.00% +0.26%
2 2025-11-21 0.56% 0.74% +0.18%
3 2025-11-18 — 0.56% —

Full EPSS history (13 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-6200

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
8.0 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 2.1 5.9 [email protected]
5.4 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.3 2.7 [email protected]

Weakness enumeration for CVE-2024-6200

Affected software / configurations for CVE-2024-6200

Vendor Product Version Raw CPE
haloservicesolutions haloitsm < 2.143.61 cpe:2.3:a:haloservicesolutions:haloitsm:*:*:*:*:*:*:*:*
haloservicesolutions haloitsm >= 2.144, < 2.146.1 cpe:2.3:a:haloservicesolutions:haloitsm:*:*:*:*:*:*:*:*

References for CVE-2024-6200

cvelogic Threat Intelligence