CVE-2024-6201 | HaloITSM - Emailing Template Injection

HaloITSM versions up to 2.146.1 are affected by a Template Injection vulnerability within the engine used to generate emails. This can lead to the leakage of potentially sensitive information. HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.

Published: 2024-08-06 Last update: 2024-08-29 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-6201 is rated Moderate Risk (41.3/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 0.36%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-6201

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-12-26 0.26% 0.36% +0.09%
2 2025-11-21 0.19% 0.26% +0.07%
3 2025-11-18 — 0.19% —

Full EPSS history (8 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-6201

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 1.4 [email protected]
5.3 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 1.4 [email protected]

Weakness enumeration for CVE-2024-6201

Affected software / configurations for CVE-2024-6201

Vendor Product Version Raw CPE
haloservicesolutions haloitsm < 2.143.21 cpe:2.3:a:haloservicesolutions:haloitsm:*:*:*:*:*:*:*:*
haloservicesolutions haloitsm >= 2.144, < 2.146.1 cpe:2.3:a:haloservicesolutions:haloitsm:*:*:*:*:*:*:*:*

References for CVE-2024-6201

cvelogic Threat Intelligence