CVE-2024-8548 | KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in the /includes/ajax-functions.php file all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.

Published: 2024-10-01 Last update: 2026-04-08 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2024-8548 is rated Moderate Risk (53.2/100): CVSS High severity, with medium exploitation likelihood (EPSS 0.39%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2024-8548

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-04-09 0.65% 0.39% -0.26%
2 2026-02-20 0.48% 0.65% +0.17%
3 2025-12-07 — 0.48% —

Full EPSS history (19 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2024-8548

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
8.1 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 5.2 [email protected]

Weakness enumeration for CVE-2024-8548

Affected software / configurations for CVE-2024-8548

Vendor Product Version Raw CPE
logon kb_support < 1.6.7 cpe:2.3:a:logon:kb_support:*:*:*:*:*:wordpress:*:*

References for CVE-2024-8548

cvelogic Threat Intelligence