CVE-2025-24388 | Unsafe handling of AJAX calls

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Published: 2025-06-16 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]
NVD Status：Deferred，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2025-24388 is rated Low Risk (20.2/100): CVSS Low severity, with low exploitation likelihood (EPSS 0.24%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2025-24388

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.33% 0.24% -0.09%
2 2026-04-12 0.06% 0.33% +0.26%
3 2025-06-22 — 0.06% —

Full EPSS history (4 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2025-24388

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
3.8 3.1 LOW
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:H)
They need powerful rights—admin, root, or similar—before this pays off.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:L)
Might cause slowdowns, glitches, or partial disruption—not a full brick.
 1.2 2.5 [email protected]

Weakness enumeration for CVE-2025-24388

Affected software / configurations for CVE-2025-24388

Vendor Product Version Raw CPE
No affected products in dataset.

References for CVE-2025-24388

cvelogic Threat Intelligence