CVE-2025-24389 | SMTP Password will be shown in cleartext on some SMTP errors

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Published: 2025-01-27 Last update: 2026-04-15 Assigner: [email protected] Source: [email protected]
NVD Status：Deferred，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2025-24389 is rated Low Risk (29.6/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.04%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2025-24389

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-03-08 0.06% 0.04% -0.01%
2 2026-03-07 0.04% 0.06% +0.01%
3 2025-01-28 — 0.04% —

Full EPSS history (3 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2025-24389

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.3 3.1 MEDIUM
CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N Click to expand
Attack vector (AV:L)
They already need access on the box, or another person has to do something wrong; it’s not a remote drive-by.
Attack complexity (AC:H)
Even with access, the exploit needs extra luck, timing, or a fussy environment to actually work.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
 1.0 5.2 [email protected]

Weakness enumeration for CVE-2025-24389

Affected software / configurations for CVE-2025-24389

Vendor Product Version Raw CPE
No affected products in dataset.

References for CVE-2025-24389

cvelogic Threat Intelligence