In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain confidential information, and also to manipulate them via API.
Conclusion & alert: CVE-2025-32360 is rated Low Risk (29.3/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.17%).Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
Exploit prediction scoring system (EPSS) score for CVE-2025-32360
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).