CVE-2025-3444 | Local File Inclusion

Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is loaded.

Published: 2025-05-22 Last update: 2025-06-17 Assigner: 0fc0942c-577d-436f-ae8e-945763c79b02 Source: 0fc0942c-577d-436f-ae8e-945763c79b02

Conclusion & alert: CVE-2025-3444 is rated Moderate Risk (53.9/100): CVSS Medium severity, with medium exploitation likelihood (EPSS 1.49%). Mandatory action: Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2025-3444

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-16 2.01% 1.49% -0.52%
2 2026-04-21 1.49% 2.01% +0.52%
3 2026-04-10 1.49%

Full EPSS history (9 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2025-3444

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.5 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 3.6 0fc0942c-577d-436f-ae8e-945763c79b02

Weakness enumeration for CVE-2025-3444

Affected software / configurations for CVE-2025-3444

Vendor Product Version Raw CPE
zohocorp manageengine_servicedesk_plus_msp <= 14.8 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 14.9 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.9:14900:*:*:*:*:*:*
zohocorp manageengine_servicedesk_plus_msp 14.9 cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.9:14910:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus <= 14.8 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 14.9 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.9:14900:*:*:*:*:*:*
zohocorp manageengine_supportcenter_plus 14.9 cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.9:14910:*:*:*:*:*:*

References for CVE-2025-3444

cvelogic Threat Intelligence