CVE-2025-40537 | SolarWinds Web Help Desk Hardcoded Credentials Vulnerability

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.

Published: 2026-01-28 Last update: 2026-06-17 Assigner: [email protected] Source: [email protected]
NVD Status：Analyzed，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2025-40537 is rated Moderate Risk (44.7/100): CVSS High severity, with low exploitation likelihood (EPSS 0.53%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2025-40537

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.02% 0.53% +0.51%
2 2026-01-28 — 0.02% —

Full EPSS history (2 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2025-40537

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.5 3.1 HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:H)
Even with access, the exploit needs extra luck, timing, or a fussy environment to actually work.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:H)
Could take the service down hard or make it unusable for people who depend on it.
 1.6 5.9 [email protected]

Weakness enumeration for CVE-2025-40537

Affected software / configurations for CVE-2025-40537

Vendor Product Version Raw CPE
solarwinds web_help_desk < 2026.1 cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*

References for CVE-2025-40537

cvelogic Threat Intelligence