CVE-2025-52204

A Cross-Site Scripting (XSS) vulnerability exists in Znuny::ITSM 6.5.x in the customer.pl endpoint via the OTRSCustomerInterface parameter

Published: 2026-03-23 Last update: 2026-04-27 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2025-52204 is rated Low Risk (25.8/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.02%). Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2025-52204

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-03-24 0.02%

Full EPSS history (1 record total)

Common vulnerability scoring system (CVSS) metrics for CVE-2025-52204

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.1 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
2.8 2.7 134c704f-9b21-4f2e-91b3-4a467353bcc0

Weakness enumeration for CVE-2025-52204

OS Trackers for CVE-2025-52204

vendor priority summary link
debian not yet assigned CVE-2025-52204 not yet assigned priority: Debian including 1 source packages (znuny), 4 status rows across 4 suites (bookworm, forky, sid, trixie): open 2, resolved 2. https://security-tracker.debian.org/tracker/CVE-2025-52204
ubuntu medium CVE-2025-52204 medium priority: Ubuntu including 2 source packages (otrs2, znuny), 13 status rows across 8 suites (bionic, focal, jammy, noble, questing, resolute, upstream, xenial): needs-triage 9, DNE 4. https://ubuntu.com/security/CVE-2025-52204

Affected software / configurations for CVE-2025-52204

Vendor Product Version Raw CPE
No affected products in dataset.

References for CVE-2025-52204

cvelogic Threat Intelligence