CVE-2026-14871 | osTicket v1.18.3 - v1.17.7 - BOLA/IDOR in ticket field viewing allows cross-department data disclosure

osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading to Insecure Direct Object Reference (IDOR) in the AJAX ticket-management subsystem.

Published: 2026-07-17 Last update: 2026-07-17 Assigner: [email protected] Source: [email protected]
NVD Status：Awaiting Analysis，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2026-14871 is rated Low Risk (36.5/100): CVSS High severity, with low exploitation likelihood (EPSS 0.31%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2026-14871

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-07-18 — 0.31% —

Full EPSS history (1 record total)

Common vulnerability scoring system (CVSS) metrics for CVE-2026-14871

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.1 4.0 HIGH
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network.
Attack complexity (AC:L)
Exploitation conditions are straightforward and stable.
Attack requirements (AT:N)
No additional preconditions are required beyond normal reachability.
Privileges required (PR:L)
Low privileges are required.
User interaction (UI:N)
No user interaction is required.
Vulnerable system confidentiality impact (VC:H)
High confidentiality impact on the vulnerable system.
Vulnerable system integrity impact (VI:N)
No integrity impact on the vulnerable system.
Vulnerable system availability impact (VA:N)
No availability impact on the vulnerable system.
Subsequent system confidentiality impact (SC:N)
No confidentiality impact on subsequent systems.
Subsequent system integrity impact (SI:N)
No integrity impact on subsequent systems.
Subsequent system availability impact (SA:N)
No availability impact on subsequent systems.
Exploit maturity (threat) (E:X)
Not defined: no reliable threat intelligence; scoring assumes the worst case (equivalent to Attacked).
Confidentiality requirement (CR:X)
Not defined: insufficient information; scoring treats this like High (worst case).
Integrity requirement (IR:X)
Not defined: insufficient information; scoring treats this like High (worst case).
Availability requirement (AR:X)
Not defined: insufficient information; scoring treats this like High (worst case).
Modified attack vector (MAV:X)
Not defined: scoring uses the Base Attack Vector (AV).
Modified attack complexity (MAC:X)
Not defined: scoring uses the Base Attack Complexity (AC).
Modified attack requirements (MAT:X)
Not defined: scoring uses the Base Attack Requirements (AT).
Modified privileges required (MPR:X)
Not defined: scoring uses the Base Privileges Required (PR).
Modified user interaction (MUI:X)
Not defined: scoring uses the Base User Interaction (UI).
Modified vulnerable system confidentiality impact (MVC:X)
Not defined: scoring uses the Base VC metric.
Modified vulnerable system integrity impact (MVI:X)
Not defined: scoring uses the Base VI metric.
Modified vulnerable system availability impact (MVA:X)
Not defined: scoring uses the Base VA metric.
Modified subsequent system confidentiality impact (MSC:X)
Not defined: scoring uses the Base SC metric.
Modified subsequent system integrity impact (MSI:X)
Not defined: scoring uses the Base SI metric.
Modified subsequent system availability impact (MSA:X)
Not defined: scoring uses the Base SA metric.
Safety (supplemental) (S:X)
Not evaluated.
Automatable (supplemental) (AU:X)
Not evaluated.
Recovery (supplemental) (R:X)
Not evaluated.
Value density (supplemental) (V:X)
Not evaluated.
Vulnerability response effort (supplemental) (RE:X)
Not evaluated.
Provider urgency (supplemental) (U:X)
Not evaluated.
 — — [email protected]

Weakness enumeration for CVE-2026-14871

GitHub Security Advisory for CVE-2026-14871

GHSA-7x96-96qf-4vq9 · Severity: high — osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading...

Affected software / configurations for CVE-2026-14871

Vendor Product Version Raw CPE
osticket osticket v1.18.3 cpe:2.3:a:osticket:osticket:v1.18.3:*:windows:*:*:*:*:*
osticket osticket v1.18.3 cpe:2.3:a:osticket:osticket:v1.18.3:*:macos:*:*:*:*:*
osticket osticket v1.18.3 cpe:2.3:a:osticket:osticket:v1.18.3:*:linux:*:*:*:*:*
osticket osticket v1.17.7 cpe:2.3:a:osticket:osticket:v1.17.7:*:windows:*:*:*:*:*
osticket osticket v1.17.7 cpe:2.3:a:osticket:osticket:v1.17.7:*:macos:*:*:*:*:*
osticket osticket v1.17.7 cpe:2.3:a:osticket:osticket:v1.17.7:*:linux:*:*:*:*:*

References for CVE-2026-14871

cvelogic Threat Intelligence