CVE-2026-20116 | Multiple Cisco Contact Center Products Cross-Site Scripting Vulnerabilities

A vulnerability in the web-based management interface of  Cisco Finesse, Cisco Packaged Contact Center Enterprise (Packaged CCE), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Unified Contact Center Express (Unified CCX), and Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct cross-site scripting (XSS) attacks against a user of the interface. This vulnerability exists because the web-based management interface of an affected system does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

Published: 2026-03-11 Last update: 2026-03-12 Assigner: [email protected] Source: [email protected]
NVD Status：Awaiting Analysis，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2026-20116 is rated Low Risk (30.4/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.05%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2026-20116

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-05-18 0.04% 0.05% +0.01%
2 2026-03-12 — 0.04% —

Full EPSS history (2 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2026-20116

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
6.1 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 2.7 [email protected]

Weakness enumeration for CVE-2026-20116

Affected software / configurations for CVE-2026-20116

Vendor Product Version Raw CPE
No affected products in dataset.

References for CVE-2026-20116

cvelogic Threat Intelligence