CVE-2026-41904 | FreeScout Stored XSS vulnerability in mailbox auto-reply: payload reaches every customer's email client (no CSP), bypassing strip_tags validator with mixed text+HTML content

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.

Published: 2026-05-07 Last update: 2026-05-07 Assigner: [email protected] Source: [email protected]
NVD Status：Deferred，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2026-41904 is rated Low Risk (32.9/100): CVSS High severity, with low exploitation likelihood (EPSS 0.17%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2026-41904

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-15 0.03% 0.17% +0.14%
2 2026-05-08 — 0.03% —

Full EPSS history (2 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2026-41904

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
7.6 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:C)
Breaking this can reach past the original component and bite other resources—bigger blast radius.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
 2.3 4.7 [email protected]

Weakness enumeration for CVE-2026-41904

Affected software / configurations for CVE-2026-41904

Vendor Product Version Raw CPE
No affected products in dataset.

References for CVE-2026-41904

cvelogic Threat Intelligence