FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.220, the email processing pipeline in FreeScout's FetchEmails command has two code paths for identifying agent (user) replies based on In-Reply-To / References headers. The notification reply path (notify-{thread_id}-{user_id}-...) extracts thread_id and user_id directly from the Message-ID without HMAC verification. An external attacker who can spoof the From address of a helpdesk agent can inject messages that FreeScout processes as legitimate agent replies — which are then automatically forwarded to customers via the legitimate SMTP server. This vulnerability is fixed in 1.8.220.
Conclusion & alert: CVE-2026-47123 is rated Low Risk (31/100): CVSS High severity, with low exploitation likelihood (EPSS 0.01%). Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.
Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.
EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).
| # | Date | Old EPSS score | New EPSS score | Delta (New - Old) |
|---|---|---|---|---|
| 1 | 2026-05-30 | — | 0.01% | — |
Full EPSS history (1 record total)
CVSS metrics for this CVE.
| Base score | Version | Severity | Vector | Exploitability | Impact | Score source |
|---|---|---|---|---|---|---|
| 7.5 | 3.1 | HIGH |
|
2.2 | 4.7 | [email protected] |
| Vendor | Product | Version | Raw CPE |
|---|---|---|---|
| No affected products in dataset. | |||