CVE-2026-48210 | Possible information disclosure via External Interface

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

Published: 2026-05-31 Last update: 2026-06-01 Assigner: [email protected] Source: [email protected]
NVD Status：Awaiting Analysis，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2026-48210 is rated Low Risk (23.3/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.01%). Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2026-48210

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2026-06-01 — 0.01% —

Full EPSS history (1 record total)

Common vulnerability scoring system (CVSS) metrics for CVE-2026-48210

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
5.7 3.1 MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:L)
A normal user session is enough; they don’t have to be admin.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 2.1 3.6 [email protected]

Weakness enumeration for CVE-2026-48210

GitHub Security Advisory for CVE-2026-48210

GHSA-f9pc-83mw-48hx · Severity: medium — An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to...

Affected software / configurations for CVE-2026-48210

Vendor Product Version Raw CPE
No affected products in dataset.

References for CVE-2026-48210

cvelogic Threat Intelligence