本頁列出影響 otrs open_ticket_request_system 的已公開 CVE 漏洞（透過 NVD CPE 關聯）。每列包含嚴重程度評分、摘要與發布日期，便於識別與分析安全議題。
| CVE | 摘要 | 來源 | 最高 CVSS | EPSS % | 公開時間 | 更新時間 |
|---|---|---|---|---|---|---|
| CVE-2018-19143 | Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled. | [email protected] | 6.5 | 0.86% | 2018-11-11 | 2026-06-16 |
| CVE-2018-19142 | Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL. | [email protected] | 4.8 | 0.55% | 2018-11-11 | 2026-06-16 |
| CVE-2018-19141 | Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled. | [email protected] | 4.8 | 0.67% | 2018-11-11 | 2026-06-16 |
| CVE-2018-16587 | In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to. | [email protected] | 6.5 | 1.75% | 2018-09-27 | 2026-06-16 |
| CVE-2018-16586 | In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources. | [email protected] | 4.3 | 1.49% | 2018-09-27 | 2026-06-16 |
| CVE-2018-14593 | An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL. | [email protected] | 8.8 | 1.90% | 2018-08-03 | 2026-06-16 |