CVE-2018-19946

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this improper certificate validation vulnerability could allow an attacker to spoof a trusted entity by interfering in the communication path between the host and client. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Published: 2020-09-11 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]

Conclusion & alert: CVE-2018-19946 is rated Low Risk (26/100): CVSS Medium severity, with low exploitation likelihood (EPSS 0.07%). Mandatory action: Monitor for updates and reassess as exploit intelligence or EPSS changes.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2018-19946

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2023-03-07 0.89% 0.07% -0.82%
2 2022-02-04 0.42% 0.89% +0.47%
3 2021-04-14 0.42%

Full EPSS history (3 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2018-19946

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
4.2 3.1 MEDIUM
CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:L/I:L/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:H)
Even with access, the exploit needs extra luck, timing, or a fussy environment to actually work.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:R)
A real person has to do something—click, install, enable—otherwise it doesn’t land.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:L)
Some sensitive info could get out, but not a total data dump.
Integrity (I:L)
Attackers could change some data, but it’s limited—not everything goes.
Availability (A:N)
Service keeps running; no real outage angle.
1.6 2.5 [email protected]
5.9 3.1 MEDIUM
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:H/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:H)
Even with access, the exploit needs extra luck, timing, or a fussy environment to actually work.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:N)
Doesn’t really leak secrets in a meaningful way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
2.2 3.6 [email protected]
4.3 2.0 MEDIUM
AV:N/AC:M/Au:N/C:N/I:P/A:N Click to expand
Access vector (AV:N)
Can be exploited remotely over network reachability.
Access complexity (AC:M)
Exploitation needs some favorable conditions, but not exceptional ones.
Authentication (AU:N)
No authentication is required.
Confidentiality impact (C:N)
No confidentiality impact.
Integrity impact (I:P)
Partial integrity impact.
Availability impact (A:N)
No availability impact.
8.6 2.9 [email protected]

Weakness enumeration for CVE-2018-19946

Affected software / configurations for CVE-2018-19946

Vendor Product Version Raw CPE
qnap helpdesk < 3.0.3 cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*

References for CVE-2018-19946

cvelogic Threat Intelligence