CVE-2023-6254 | Password is send back to client

A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.

Published: 2023-11-27 Last update: 2024-11-21 Assigner: [email protected] Source: [email protected]
NVD Status：Modified，CVE State: published
View at NVD, CVE.org, EUVD

CVE-2023-6254 is rated Moderate Risk (46.5/100): CVSS High severity, with low exploitation likelihood (EPSS 0.18%). Review affected assets and schedule remediation.

Risk is dynamic; we continuously reassess and refresh what is shown on this page as upstream context changes.

Exploit prediction scoring system (EPSS) score for CVE-2023-6254

EPSS lead: Daily EPSS estimates relative likelihood of exploitation; percentile ranks this CVE among scored vulnerabilities (higher = more severe relative rank).

# Date Old EPSS score New EPSS score Delta (New - Old)
1 2025-04-17 0.13% 0.18% +0.05%
2 2025-04-15 0.23% 0.13% -0.10%
3 2025-03-30 — 0.23% —

Full EPSS history (7 records total)

Common vulnerability scoring system (CVSS) metrics for CVE-2023-6254

CVSS metrics for this CVE.

Base score Version Severity Vector Exploitability Impact Score source
8.1 3.1 HIGH
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N Click to expand
Attack vector (AV:A)
Attacker has to be nearby on the network—same office, same link, that vibe—not the whole wide internet.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:H)
They could widely tamper with or forge data—trust in the data is badly hurt.
Availability (A:N)
Service keeps running; no real outage angle.
 2.8 5.2 [email protected]
7.5 3.1 HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Click to expand
Attack vector (AV:N)
Could be attacked over the internet or any normal routed network—not just someone sitting at the machine.
Attack complexity (AC:L)
Once they can reach the bug, pulling it off is straightforward—no weird race conditions or rare setup.
Privileges required (PR:N)
No account or special rights needed—anonymous or random user is enough.
User interaction (UI:N)
Nobody has to click “OK” or open a trap file; it can work without a victim helping.
Scope (S:U)
Damage stays in the same “trust bubble” as the broken component—no big spill into unrelated systems.
Confidentiality (C:H)
Serious risk that confidential data gets exposed in a big way.
Integrity (I:N)
Data isn’t meaningfully altered or forged.
Availability (A:N)
Service keeps running; no real outage angle.
 3.9 3.6 [email protected]

Weakness enumeration for CVE-2023-6254

OS Trackers for CVE-2023-6254

vendor priority summary link
ubuntu high CVE-2023-6254 high priority: Ubuntu including 2 source packages (otrs2, znuny), 24 status rows across 12 suites (bionic, focal, jammy, lunar, mantic, noble, oracular, plucky, questing, trusty, upstream, xenial): DNE 8, ignored 8, not-affected 6, needs-triage 2. https://ubuntu.com/security/CVE-2023-6254

Affected software / configurations for CVE-2023-6254

Vendor Product Version Raw CPE
otrs otrs >= 8.0.1, <= 8.0.37 cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

References for CVE-2023-6254

cvelogic Threat Intelligence